Control Panel Error Codes
If you're seeing an error code on your control panel, please use the following guide to assist with your issue. If you're unable to fix the problem, please contact us by raising a support ticket.
Error Code | Fault Description | Troubleshooting |
01 | Model identification error | Contact Insignia |
02 |
Communication error | Check all the wiring from the control panel to the junction box is connected correctly |
03 | Junction box control line error | Check the power to the junction box is reliable. |
08 | Temperature probe is open | Check if the wiring is faulty or replace the temperature probe |
09 | Temperature probe has shorted | Check if the wiring is faulty or replace the temperature probe |
11 | Control panel communication error | Remove the control panel and check the connections |
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