In the first instance, we recommend contacting your reseller and discussing what their refund policy is. Providing the product is still packaged and in "as new" condition, there should be no issue arranging a return. One thing to remember is if the build of the cabin has commenced then the Insignia will not accept a return of the product. With a DIY product such as this, commencing the build process is deemed acceptance of the product, so be sure before you build the item you are happy and it fits in the bathroom.